Privacy Statement

We are Pall Mall Safe Deposit Travel Bureau Limited (trading as 'Pall Mall Travel' and ‘pallmalltravel.com') and our registered address is 116 Golders Green Road, London NW11 8HB. pallmalltravel.com takes the privacy of it's customers data very seriously. Please read the following policy to understand how we will treat your personal data when you use our site. If this policy changes then we will let you know via our homepage but we assure you that we only use your data as specified here and for our legitimate business reasons.

When do we collect data?
We can collect data on you from a variety of different sources these include:
1. When you purchase products or services from the site or via our catalogue;
2. When you become a subscriber;
3. When you speak to our customer services personnel;
4. Via explicit data capture measures, for example by entering competitions and completing surveys; and
5. Via implicit data capture measures such as studying which pages you read the most and the use of cookies.
In any of the above cases the data we collect could be personal data.

What do we do with your personal information?
When you buy anything via the site, we may need to collect information about you to process the transaction, fulfil your order and provide you with the services you expect. This information may include, but is not limited to, details such as your name, your address and your credit card details.

Unless we have your express consent we will only disclose personal data to third parties if this is required for the purpose of completing your transaction with us. This is of course subject to the proviso that we may disclose your data to certain permitted third parties, such as members of our own group, our own professional advisers who are bound by confidentiality codes, and when we are legally obliged to disclose your data.

By becoming a subscriber you consent to receive from us by e-mail our e-newsletter and details of other special offers which we may think may be of interest to you.

pallmalltravel.com retains and uses your personal information to provide you with the best online e-commerce experience by providing you with a personalised service and to give you details of offers which we think will be of interest to you. We may also use the information to process any transactions you undertake with us and for internal administration and analysis.

We do not sell, rent or trade your personal information to third parties for marketing purposes without your express consent.

For any of the above purposes we may send your information internationally including to countries outside the EEA. Some of these jurisdictions offer differing levels of protection of personal information, not all of which may be as high as the UK.

Cookies
Cookies are small files which are sent to your browser and stored on your computer's hard disc. If you have registered with pallmalltravel.com, then your computer will store an identifying code in the cookie which means you do not need to type in your email address each time you return to the site. Other than this, we do not store your password or any other information in the cookie, or use it for any other purpose. Our third-party advertiser may place or recognise a unique cookie on your browser.

Third Party Advertising
The ads appearing on this Web site are delivered to you, on our behalf, by our Web advertising partner. Information about your visit to this site, such as number of times you have viewed an ad (but not your name, address, or any other personal information), is used to serve ads.

Data
In the UK we operate and are registered in accordance with applicable data protection legislation.

Consent
By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by pallmalltravel.com in the manner set out in this Privacy Policy. Some information and e-mails sent to pallmalltravel.com may be used as testimonials but no e-mail address or contact details will be displayed.

Change/Modify Details
To change your membership details please log in to My Account. You can change your e-mail address or password using the Manage My Account details feature. If you need to Modify or Change your personal details after you have made a purchase on the site please contact us as soon as possible.

Contact
If you have any questions or concerns about the information we hold about you, you can also contact us.