Memberships
Pall Mall Travel is a member of the Association of British Travel Agents (membership number 4712X) and we are also ATOL bonded by the Civil Aviation Authority (CAA) (ATOL no. 2972). We are also members of IATA, the International Air Transport Association.
ABTA
Book with Confidence. We are a Member of ABTA (membership number 4712X) which means you have the benefit of ABTA’s assistance and Code of Conduct. All the package and Flight-Plus holidays we sell are covered by a scheme protecting your money if the supplier fails.
Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available.

ABTA protection applies to services provided by Pall Mall Travel but does not apply to services featured on this website that are provided by any company that is not a member of ABTA. Please go to www.abta.com to check whether a company is a member of ABTA and for a copy of the Guide to ABTA's Scheme of Financial Protection. Please read more on ABTA's Financial Protection
ATOL
The air holidays and flights shown are ATOL Protected by the Civil Aviation Authority. Our ATOL number is ATOL 2972. The flight bookings we make are ATOL Protected, except when tickets for scheduled flights are sent to you within 24 hours of payment being accepted, or where your payment is made direct to airlines. When we act as agents for licensed tour operators; the relevant ATOL number is displayed with each holiday shown. ATOL Protection extends primarily to customers who book and pay in the United Kingdom. Click here if you want to know more.
IATA
The International Air Transport Association is the trade association for the world’s airlines, representing some 240 airlines or 84% of total air traffic. They support many areas of aviation activity and help formulate industry policy on critical aviation issues. Click here if you want to know more.